2. Dispatch Time: Domestic orders (within India) will be dispatched within 2-4 business days of receiving the order, unless otherwise specified on the product page. Incase of any delays from our end you will be informed in prior.
3. Tracking Information: Once the order is shipped, a tracking ID will be shared with you via email and/or text message, allowing you to track your order's status.
5. Quality Assurance and Packaging: At Shivshakti Gems, we adhere to a clear mission statement: "Packed with Love, Delivered with Care." Each order undergoes meticulous inspection by our certified quality assurance staff before being beautifully packaged with love in tamper-proof packaging. All shipments are insured and traceable, ensuring the utmost care during delivery.
6. Payment method: We offer all types of payment methods including Credit/Debit cards, UPI, Wallets and Net Banking.
7. Customs Duties and Fees: Customers are responsible for any customs fees, tariffs, VAT, or other charges imposed by their country's authorities. Import duties on gemstones are generally minimal, and there is currently no duty on gemstones in the USA, Canada, and Europe. However, please consult your local customs office for specific information regarding fees and regulations
8.Custom/Gift packaging: We provide gift packaging as well. We can also send a letter to your loved ones with the message sent by you. In case of custom packaging please contact us at +91 9326668504 or info@shivshaktigems.com
1. Dispatch Timeframe: Orders typically ship within 2-4 days, although certain products or customizations may require additional processing time.
2. Security of Shipments: All shipments are fully insured and undergo thorough sanitization before dispatch. We partner with trusted courier services for secure delivery.
3. Tracking Shipments: Customers can easily track their shipments using the provided tracking ID, which is sent via email and/or text message upon dispatch.
4. Transparent Pricing: There are no hidden costs associated with our shipments. The total price, including any applicable taxes or fees, is clearly displayed at checkout.
This Shipping Policy is designed to provide clarity and transparency regarding our shipping procedures and practices. We thank you for choosing Shivshakti Gems, and we strive to ensure your satisfaction with every purchase. If you have any queries or require assistance, please contact us at info.shivshaktigems@gmail.com or +91 9326668504.